Information
Welcome to Southmoreland Cheer, your premier online destination for high-quality cheer apparel designed to ignite team spirit and performance. We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success on and off the mat.
Frequently asked questions
It all began with a simple idea fueled by a deep passion for cheerleading and our community in Connellsville, Pennsylvania. As a new online business, Southmoreland Cheer prides itself on personal attention and dedication to every detail of our cheer apparel. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence for our athletes. Below, you'll find answers to the most common questions about our products, ordering, and policies.
What are the most common questions people ask about your cheer apparel, like sizes, colors, materials, or how to care for them?
Our Southmoreland Cheer apparel is designed for comfort and durability. For detailed sizing information, please refer to our dedicated sizing guide page. Our products come in our official team colors (e.g., green, white, gold) and are primarily made from high-performance athletic fabrics like polyester and spandex blends that offer flexibility and moisture-wicking properties. To keep your apparel looking its best, we recommend machine washing cold with like colors and tumble drying low. Avoid bleach and direct ironing on decorated areas.
Once someone places an order, what do they usually want to know about getting their package, like how long it takes or where you ship?
Once your order is placed, you'll receive a confirmation email with a tracking number as soon as it ships. We aim to process orders within 3-5 business days. Standard shipping within the United States typically takes 5-7 business days. We currently ship to all states within the United States. For international shipping inquiries, please contact us at [[email]].
What should customers do if they need to return an item or exchange it for a different size or style?
We want you to be completely satisfied with your Southmoreland Cheer purchase. If you need to return or exchange an item, please contact our customer service team within 30 days of receiving your order at [[email]] or [[phonenumber]]. Items must be unworn, unwashed, and in their original condition with tags attached. Please note that custom or personalized items may not be eligible for return or exchange.
Is there anything special or important you want customers to know about Southmoreland Cheer or your products that makes them unique?
Southmoreland Cheer apparel is more than just clothing; it's a symbol of team spirit and dedication. As a new business, we are passionate about providing high-quality, durable cheer apparel that stands up to rigorous training and competition. Each piece is designed with our community in mind, reflecting the spirit of Connellsville, Pennsylvania. By choosing Southmoreland Cheer, you're not just getting great apparel, you're supporting a local business committed to empowering our athletes.
Ready to show your spirit?
This is where our journey begins. Get to know Southmoreland Cheer and what we do, and how we're committed to quality and great service for our athletes. Join us as we grow and succeed together. We're glad you're here to be a part of our story.